Privacy Policy

Last Updated: January 1, 2023

Rakixi Jagije Pte Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document services in Singapore.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Register for our services
• Submit documents for processing
• Contact us with inquiries
• Subscribe to our newsletters

The types of personal information we collect may include:

• Full name and contact details (email, phone number, address)
• Government-issued identification numbers
• Document contents and related information
• Payment information

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our document services
• Process transactions and verify identities
• Communicate with you about your documents
• Improve our services and customer experience
• Comply with legal obligations
• Prevent fraud and ensure security

3. Information Sharing and Disclosure

We may share your information in the following situations:

• With service providers who assist in our operations (e.g., translation specialists, notaries)
• When required by law or to respond to legal process
• To protect the rights and property of Rakixi Jagije and others
• In connection with any merger, sale of company assets, or acquisition

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data
• Secure document storage and disposal procedures
• Access controls and authentication
• Regular security assessments

5. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

Document retention periods vary by service type and legal requirements.

6. Your Rights

Depending on applicable law, you may have rights to:

• Access and receive a copy of your personal information
• Request correction of inaccurate data
• Request deletion of your personal information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below.

7. International Data Transfers

As part of our services, your information may be transferred to and processed in countries other than Singapore. We ensure appropriate safeguards are in place for such transfers.

8. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with the effective date. We encourage you to review this policy regularly.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Rakixi Jagije Pte Ltd
18 Cross Street, #03-01
China Square Central
Singapore 048423
Email: privacy@rakixi-jagije.sbs
Phone: +65 024590702