Terms of Service

Last Updated: January 1, 2023

These Terms of Service ("Terms") govern your use of Rakixi Jagije Pte Ltd's ("we," "our," or "us") document services in Singapore. By accessing or using our services, you agree to be bound by these Terms.

1. Services Overview

Rakixi Jagije provides professional document services including:

• Document verification and authentication
• Document preparation and template customization
• Professional translation services
• Notarization and legalization services

2. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information for document processing
• Submit documents in the required format and quality
• Ensure you have rights to all submitted materials
• Comply with all applicable laws and regulations

3. Service Limitations

Our services are subject to the following limitations:

• We do not provide legal advice unless through a licensed attorney
• Processing times may vary based on document complexity
• Certain documents may require additional verification steps
• We reserve the right to refuse service for any illegal or unethical requests

4. Fees and Payments

All services are subject to the following payment terms:

• Fees are due prior to service commencement unless otherwise agreed
• Additional charges may apply for expedited services
• Payment methods include credit card, bank transfer, and other approved methods
• Refunds are subject to our Refund Policy and service completion status

5. Confidentiality

We maintain strict confidentiality regarding all client documents and information:

• All staff sign confidentiality agreements
• Documents are stored securely during processing
• Secure disposal methods are used for sensitive materials
• Limited access is granted to authorized personnel only

6. Intellectual Property

Intellectual property rights are governed as follows:

• Clients retain rights to original documents submitted
• Custom templates become client property upon full payment
• We retain rights to any proprietary systems or methodologies used
• Unauthorized reproduction of our materials is prohibited

7. Liability and Disclaimers

Our liability is limited as follows:

• We are not liable for delays caused by third parties or force majeure events
• Total liability is limited to the fees paid for the specific service
• We are not responsible for document rejection by third parties
• Clients are responsible for verifying document requirements

8. Termination

Either party may terminate services under these conditions:

• For material breach of these Terms
• For non-payment of fees
• For illegal or unethical use of services
• With written notice as specified in the service agreement

9. Governing Law

These Terms are governed by Singapore law. Any disputes shall be resolved in Singapore courts.

10. Changes to Terms

We may modify these Terms at any time. Continued use of services constitutes acceptance of modified Terms.

11. Contact Information

For questions about these Terms, please contact us at:

Rakixi Jagije Pte Ltd
18 Cross Street, #03-01
China Square Central
Singapore 048423
Email: legal@rakixi-jagije.sbs
Phone: +65 024590702